Terms & Conditions


Please click here to read our Account Terms and Conditions (PDF 131Kb)

If you cannot open this file or have any queries regarding its content please contact Juicy Isle on 03 6274 5999 or email online@juicyisle.com.au and we will contact you.


'User' means the person or entity using the website.
'Owner ' means the company that owns the website, Juicy Isle Pty Ltd
'Service Provider' means the company providing the website content management system and hosting services to the Owner for the website.
'Website' means 'www.juicyisle.com.au'

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.
The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

From time to time information that would normally be available through the site (including supplier's catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an 'invitation to treat' rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.

Delivery Policy
Goods will be delivered on your next scheduled run day except on Public Holidays where this could vary. Please contact our office if you have any queries regarding delivery day or time.

Refund Policy
A full refund will be made if the goods purchased are defective, damaged, or missing at the time of delivery. To claim a refund the Proof of Delivery (POD) must be filled out and signed by the customer and delivery driver. It must identify what stock the refund isbeing claimed for and the reason for the claim.

The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.